Pre-Orders

• 1. What does it mean to pre-order?
• 2. What if an item isn't funded? Will I get a refund?
• 3. What does "slots" mean?
• 4. How long does it take to receive a pre-order item?
• 5. What if I order an in-stock item and a pre-order item?
• 6. Why are pre-orders cheaper than in-stocks?
• 7. Do you accept refunds?

Updates/Production Status

• 1. Where can I find updates?

Shipping

• 1. Do you ship internationally?
• 2. How long does take to receive an item if I'm ordering from outside the US?
• 3. I want to combine the shipping for my orders, is that possible?
• 4. How long does it take to ship out an in-stock item?
• 5. Do you accept refunds for in-stock orders?

Group Orders

• 1. Do you accept GOs?

Enamel Pins/Keychains

Please understand that all enamel pins are handmade and that every pin cannot be perfect!

• A (or Standard) Grade
• B Grade
• C Grade

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